Hatır Köz Turkish Coffee Maker, 535W, Red

Q: What sand depth is required for correct brewing temperature?

A: Sand bed should measure 40–50mm deep across the heating surface. This depth provides thermal mass for stable temperature and accommodates standard cezve base immersion. Shallow sand causes hotspots; excessive depth slows heat transfer.

Q: How many cups can brew simultaneously during peak service?

A: Five standard cezve pots fit into the sand bed at once. Each cezve brews one Turkish coffee portion. Total output is five cups per 3–4 minute brewing cycle, depending on desired foam density.

Q: Does the unit require water filtration or plumbing connection?

A: No plumbing required. Water is added manually to each cezve pot before placing into sand. Use filtered water to prevent mineral deposits on cezve interiors and improve flavour clarity.

Q: What is the commercial warranty coverage for UK installations?

A: Karaca provides 12-month parts warranty covering heating element and electrical components. Warranty applies to commercial environments with correct voltage supply. Sand aggregate and cosmetic enamel wear excluded.

Q: Can the sand bed be cleaned during daily kitchen sanitation?

A: Sand tray removes for washing. Rinse sand under running water and dry completely before reinstalling. Clean housing exterior with damp cloth and mild detergent. Do not submerge base or heating element.