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The HW500H is a five-tier countertop steamer for commercial production of buns, dumplings, and dimsum. Each tier holds approximately 25 pieces. Controlled temperature range from 30°C to 110°C allows staged heating and holding during service.
Commercial Application
Hotels and restaurants use this unit for dimsum service, breakfast bun production, and banquet prep. Five removable perforated trays allow batch steaming while earlier batches are plated. The glazed three-sided cabinet retains visibility during service without opening the unit.
Heat-up takes 10 minutes at maximum setting. Cooking cycle runs 20–30 minutes at mid-range temperature. Water tap drains condensate without moving the unit. Dial control and indicator light enable single-operator use during high-volume periods.
Key Operational Advantages
- Holds 125 dumplings across five trays
- Temperature range 30°C to 110°C with dial control
- 1200W single-phase 230V operation
- Perforated trays dismount for cleaning
- Glazed viewing panels on three sides
- Integrated water drain tap
Technical Specifications
| Specification | Details |
|---|---|
| Model / SKU | HW500H |
| Power Output | 1200W |
| Voltage | 230V |
| Dough Capacity | 22 kg (48.5 lbs) |
| Certification | Meets commercial kitchen hygiene and safety standards applicable to CE (UK & EU), NSF (USA) and CSA (Canada) requirements. |
| Weight | 22.0 kg (48.5 lbs) |
Construction & Build Quality
Cabinet is constructed with commercial-grade stainless steel and heat-resistant glazed panels. Heating element is sealed beneath the base tray. Perforated stainless steel trays slide out individually for loading and cleaning.
- Stainless steel frame and trays
- Heat-resistant glazed side panels
- Sealed 1200W heating element
- Removable tray system
Suitable Operations
- Restaurants
- Hotels
- Catering businesses
- Food trucks
- Commercial kitchens
Procurement & Support
TurcoBazaar supplies Zodex commercial equipment from UK warehouses to buyers in Europe, North America, the Middle East, and Africa. The HW500H ships as a countertop unit with standard commercial packaging. Lead time is typically 1–3 working days for stock items.
Frequently Asked Questions
Q: Is the HW500H suitable for continuous commercial operation?
A: Yes. The unit is built for daily service in hotels, restaurants, and catering kitchens. The 1200W element and stainless steel construction handle repeated batch cycles. Regular cleaning of trays and water drain maintains performance.
Q: Does this steamer require a water line or gas connection?
A: No. The HW500H is electric-only and operates on 230V single-phase power. Water is added manually to the base reservoir. The drain tap removes condensate at the end of service.
Q: Does TurcoBazaar ship the HW500H outside the UK?
A: Yes. TurcoBazaar ships to Europe, USA, Canada, Middle East, and Africa. Freight quotations account for unit dimensions (380x420x760mm) and destination. Delivery time varies by region.
Q: What after-sales support is available for the HW500H?
A: TurcoBazaar provides technical guidance on setup, operation, and cleaning. Spare parts for heating elements, trays, and controls are stocked. Support is available by phone, email, and WhatsApp.
Q: Are replacement trays and heating elements available?
A: Yes. TurcoBazaar maintains spare parts inventory for the HW500H. Perforated trays, heating elements, and control components can be ordered individually. Lead times for parts are confirmed at time of order.